GBS Introduction

As the world's largest consulting services organization, IBM Global Business Services has over 60,000 experienced professionals working in 160 countries. Combining world-class industry and business process insight with leading technology expertise, IBM Global Business Services provides clients with broad set of solutions spanning strategic and change, customer relationship management, supply chain management, financial management, human capital, IT, and business-process outsourcing.

With decades of deep business process knowledge and industry-specific expertise, IBM Global Business Services consultants can pinpoint the answers that have the most impact for your business. IBM Global Business Services consultants pride themselves in their ability to implement innovative enterprise solutions that deliver a rapid return on investment and tangible, long-term benefits.

Strategy and Change
We drive strategic thinking for clients. Our services frame industry issues into client-specific points of view and then formulate actionable strategies. These services help drive transformation, enhance competitiveness and create new sources of economic value.

Customer Relationship Management
By understanding the evolving dynamics of customer relationships and synchronizing information across the enterprise, we can help to reduce the costs associated with marketing, sales and customer service while transforming the way in which our clients interact with their customers at every point of contact.

Supply Chain Management
We help enable organizations to optimize a supply chain by integrating internal functions and by enhancing collaboration between customers and suppliers. From strategy to outsourcing, our services can help deliver business value in the areas of operational savings and process efficiencies by offering industry-specific expertise and solutions.

Enterprise Resource Planning
We provide end-to-end approach to the ERP implementation which factored in the business case, process alignment, change management and end-user training.

Financial Management
We help our clients better integrate process, technology and information to maximize the value of their finance organizations. We can help you reduce the cost of finance, improve transaction processing, drive enterprise wide profit improvement and shareholder value, effectively manage risk and opportunity, and deliver the right information to the right people quickly.

Human Capital Management
From strategy to delivery, our services support human resource functionality and critical "people" strategy initiatives. We can help organizations stay ahead of the ever-changing needs of human resources.

Application Management Services
We help transform an enterprise into an on-demand business with benefits in efficiency, responsiveness and enterprise flexibility.AMS is built on the four pillars of customer value -- cost efficiency, delivery excellence, value-add and leadership.Our objective is to help clients manage their application portfolio to achieve maximum business value.

Application Innovation Services